Security
We take the security of the TruX Platform and the information in it seriously. The Platform uses encryption in transit and at rest, access controls, multi-factor authentication for administrators, monitoring and regular security reviews.
Report a vulnerability
If you believe you have found a security issue in the TruX Platform, email security@truxretail.ai with a description and steps to reproduce. Please do not access, change or delete data that is not yours, and give us reasonable time to fix the issue before disclosing it. We acknowledge reports within three business days.
Machine-readable contact: /.well-known/security.txt
Account help
For sign-in or account problems, contact IT@truxretail.com.