SMS Terms

TruX Platform text messages · Effective October 21, 2026

Program

TruX Retail Partner, LLC ("TruX") sends text messages to TruX staff who use the TruX Platform and opt in: one-time passcodes to sign in and account notifications such as task assignments and service alerts. No marketing messages are sent.

How you opt in

In the TruX app, you enter your own mobile number and check the box that reads: "I agree to receive one-time passcodes and account notifications by SMS from TruX." The box is unchecked by default. Consent is not a condition of employment; you can sign in by email instead.

Frequency and cost

Message frequency varies with your sign-ins and assignments. Message and data rates may apply.

How to stop

Reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again in the app.

Help

Reply HELP to any message, or contact IT@truxretail.com or 1-877-444-8789.

Carriers

Carriers are not liable for delayed or undelivered messages. Messages are sent to US mobile numbers.

Privacy

See our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.